7 Tips for Choosing an Auto Body Shop to Handle Wreck Repairs
In the blink of an eye, a collision can ruin a vehicle’s appearance. Drivers often experience pure disappointment upon seeing the aftermath. Although the damage may look bad, an experienced shop has the ability to make the car look new again. Here are seven tips for choosing an auto body shop to handle wreck repairs.
1- Do Your Research
Before choosing an auto body shop to work on your vehicle, do a bit of research. Check the online reviews posted by previous customers. Reputable collision repair facilities tend to receive a lot of positive feedback. If you happen to notice a pattern of red flags, don’t hesitate to take your business elsewhere. The last thing you want is to be burdened with any extra stress.
2- Visit the Facility
While there’s nothing wrong with communicating over the phone or via email, be sure to actually visit the facility before making a final decision. You can determine a lot during a face-to-face interaction with the staff. Rudeness should be a definite dealbreaker. Stopping by for a visit also allows you to check out the shop’s condition. Everything should be neat and organized.
3- Ask About a Warranty
When getting wreck repairs, a warranty is worth its weight in gold. Trusted auto body shops always stand by their work. Because a warranty covers parts and labor, customers can drive home with an extra sense of security. There are a number of problems that can stem from shoddy workmanship, including misaligned body panels and paint bubbling. Don’t hesitate to ask about the specific terms of the warranty beforehand.
4- Compare Preliminary Estimates
Ideally, you should obtain an estimate from at least a few different shops. This will help give you a good idea of what to expect in terms of cost. A preliminary estimate may take around 30 minutes or so to perform. The technician has to access the damage and compile a list of parts necessary to complete the job.
5- Open Communication
Don’t make the mistake of dealing with an auto body shop that has poor communication. The team should be able to keep you updated throughout the entire process. If you do have a question, expect to get a straightforward answer. In the event that a setback occurs, you should be promptly notified. For instance, a specific part may be delayed because it’s on backorder.
6- Promptness
Many car owners need their vehicle returned as soon as possible, especially if it’s used for daily commuting. A reputable body shop will give you an estimate of how long the repairs will take. While certain delays are beyond a shop’s control, others may stem from a lack of efficiency. You may notice several unfinished vehicles sitting on the premises.
7- Proper Credentials
Never take your vehicle to an auto body shop that doesn’t have the proper credentials. If the shop has the coveted I-CAR Gold Class certification, this is the industry’s highest honor. Expect the job to be done professionally with great results.
